Shipping policy
Effective Date: May 26, 2025
Thank you for shopping with China Gebeya Human Hair. We proudly offer worldwide shipping to our customers. Please review our shipping policy before placing your order.
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📌 Order Processing Time
• All orders are processed within 2-5 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Custom and special orders may require an additional 7-10 business days.
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📌 Shipping Methods & Delivery Time
We ship worldwide using reliable courier services.
Estimated delivery time is 7-15 business days depending on your location.Shipping Methods & Delivery Time
• Standard Worldwide Shipping — 7-15 business days (Available in all countries worldwide)
Please note: Delivery times are estimates and may vary based on customs clearance or courier delays in your country.
📌 Shipping Costs
• Shipping charges are calculated at checkout based on your order weight and destination.
• Shipping fees are non-refundable once your order has been dispatched.
• Customers are responsible for any customs duties, taxes, or clearance fees charged by their country upon arrival.
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📌 Order Tracking
• Once your order has been shipped, a tracking number will be sent to your email or WhatsApp.
• You can track your package status anytime via the provided tracking link.
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📌 Shipping Paid on Delivery (POD)
• Available only for Addis Ababa customers.
• Shipping cost will be collected upon delivery, separate from the product price.
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📌 Lost, Damaged, or Delayed Shipments
• China Gebeya Human Hair is not liable for delays caused by shipping carriers or customs.
• If your order arrives damaged, contact us within 48 hours with photos.
• For lost packages or delivery issues, please reach out to our support team for assistance.
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📞 Contact Us
For any shipping inquiries, reach us at:
• 📧 chinagebeyahumanhair@gmail.com
• 📱 +8613242740081 (WhatsApp available)